Shipping Policy
Free Worldwide Delivery
We offer free worldwide delivery on all orders. However, please note that any taxes, duties, or customs fees that may apply in your country are not included in the final price and are the customer’s responsibility.
Secure Packaging
All artworks are packaged with utmost care to ensure they arrive in perfect condition. We handle each piece with special attention throughout the process.
Shipping & Returns
Customer Satisfaction & Returns
If you are not satisfied with your purchase, you may request a return within 10 days of receiving your order. Items must be returned in the same condition in which they were received, with tags and in their original packaging. To start the process, contact us at hellochureoner@gmail.com.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us immediately via hellochureoner@gmail.com so we can resolve the issue.
Non-returnable Items
Custom or commissioned artworks are not eligible for return or refund.
Refunds
Once we have received and evaluated your return, we will process the refund within 10 business days. If your refund is not processed within 15 business days, please contact us at hellochureoner@gmail.com
Taxes & Customs Fees
International orders outside of Europe may be subject to customs fees or import taxes, which are the customer’s responsibility.
Our company do not include these charges in the final price of the order.